Get in Touch With Us
Got a question about how we rank online sportsbooks, spotted something that needs updating, or want to flag an issue with one of the sites we cover? This page explains how to contact us and what happens once your message lands in our inbox.
The Best Way to Contact Us
Email is the most reliable way to reach our editorial team. Send your message to [email protected] and a real person will read it — we do not rely on automated replies to close out enquiries.
To help us get back to you faster, tell us upfront what your message is about. A short subject line like "Odds question," "Site correction," or "Bonus terms enquiry" lets us route it to the right person straight away.
What Readers Usually Contact Us About
We hear from a wide range of bettors, from people comparing betting apps for the first time to experienced players chasing better odds or faster payouts. Common reasons people write in include:
- Ranking and review questions — asking why a particular sportsbook sits where it does in our comparison table, or what our editorial rating actually measures.
- Corrections — a bonus figure, rollover requirement, or payment method that has changed since we last checked. Sportsbook terms shift often, and we want to keep our pages accurate.
- Coverage suggestions — a new betting site you have come across, or a topic (say, live betting features or crypto payout speeds) you would like us to look at in more depth.
- Licensing and legality questions — readers wanting more clarity on how offshore sportsbooks operate and what that means for someone betting from the US.
- Responsible gambling concerns — if you or someone close to you is struggling with betting, please say so in your message. We will point you toward appropriate support, and we cover this more fully below.
A Word on What This Site Does and Doesn't Do
We compare and review online sportsbooks that accept US bettors — looking at odds quality, market coverage, banking options, payout speed and bonus terms. We do not process bets, hold customer funds, or act on behalf of any sportsbook listed on this site. If your enquiry is about a specific deposit, withdrawal, or account issue, that has to go directly to the sportsbook's own customer support team, since we have no access to individual player accounts.
Where our content mentions offshore sportsbooks, it's worth repeating here too: these platforms are typically licensed in jurisdictions such as Curaçao, Panama, or Costa Rica rather than by any US state regulator. That means they operate in a legal grey area for US bettors and do not carry the same player protections — such as segregated funds or state-backed dispute resolution — that licensed, regulated US sportsbooks provide. Always check your own state's laws before signing up anywhere, and treat any licensing claim with a healthy amount of scrutiny.
How We Handle Your Message
Every message is read by someone on our editorial team, not filtered through a chatbot. Here's roughly what happens after you send us an email:
- Your message arrives and is reviewed for what it needs — a correction, an answer, or a referral elsewhere.
- If it concerns something published on the site, we check it against our current research before responding.
- You receive a reply from a person, typically within a couple of working days, though this can take longer during busier periods.
- If your enquiry falls outside what we can help with — such as an account dispute with a specific sportsbook — we will tell you plainly and point you toward the right place to raise it.
If You Need Support With Your Betting
If betting has stopped feeling like entertainment and started feeling like a problem, please reach out for support rather than trying to manage it alone. The National Council on Problem Gambling helpline is available at 1-800-GAMBLER, free and confidential, any time. Many licensed US sportsbooks offer deposit limits and self-exclusion tools, but it's worth knowing that offshore sportsbooks often lack the same responsible gambling safeguards, so building your own limits before you start is worthwhile. Betting is intended for entertainment only, never as a way to cover expenses or escape financial pressure, and it should only involve money you can afford to lose. This site, and betting generally, is intended for adults aged 21 and over.
Other Ways to Find What You Need
If your question is about how offshore sportsbooks compare to licensed operators, or you're weighing up options beyond sports betting, you may also find our page on trusted non-GamStop casinos in the UK useful, alongside the comparison content elsewhere on this site. For anything specific to your own state's rules on sports betting, a quick check with your state's gaming regulator — or a conversation with a qualified legal professional — is the most reliable route, since this site provides general information rather than legal advice.
Ready to Send Your Message?
Whatever brought you to this page — a correction, a question about our methodology, or feedback on a sportsbook we cover — we would rather hear from you than have you leave with unanswered questions. Drop us an email at [email protected] and we will get back to you as soon as we can.